Managed IT Services
When was the last time you had to phone in a connection issue, wait on the phone to speak with an agent, then spend hours troubleshooting the problem?
The best way to deal with issues is before they even happen, before the chance for disruption presents itself.
Using industry leading, non-invasive technology we will monitor your network resources and alert you when we see a potential issue, and attempt to resolve it before any issues are made known, all without hindering your day to day..
We never know what the next day holds, the best way to be prepared, is to, well, prepare!
Regularly scheduled backups of your servers, storage drives, and PCs will allow the work day to continue with minor interruption in the event of a catastrophe.
Drop your laptop? No problem. Computer overheat? No problem. Data theft? NO PROBLEM! We'll make sure we get you back up and running as soon as possible!
In today's world, cybersecurity is one of the most sought after services in all of technology. People make actually make a living stealing personal and financial data from families and companies all over the world, every single day. We must be cautious in our methods, but no one should have to live in absolute fear.
One of the most important things to have in your network is a competent up-to-date firewall.
Your end-user devices need to be setup for regularly schedule updates.
Access to your network resources should be locked down tight.
And... it doesn't hurt to have a team of people monitoring your data for attempting breaches!
Central Tech provides remote, over-the-phone, and on-site support.
One of the best features of having a managed IT servicer is the history you can create with your technician. They know your issues, your setup, your business, your goals, and... can communicate effectively with you.
We value building relationships with our clients, it's helpful to know the people you're working with.
What comes with Managed IT Services?
It all depends on what you need
Step 1: Evaluate
What are your current expectations?
When we come out for an evaluation, it's not just your equipment we want to know about. It's important to know how you got here, where you came from, and where you're planning to go next
Step 2: Assess
Does what is currently in place help you achieve your goals?
Making IT easy isn't easy, but it is simple. Does what you're using work for you? Does it cause you unnecessary issues? Does it allow you to scale up and down while remaining functional and current? These are some important questions to answer, and it help us provide the best quality support, always tailored to your business needs
Step 3: Define
What are your expectations for tomorrow? What are your future goals?
There is no reason to feel trapped with something that doesn't offer you maximum benefits. It is also irresponsible to under value your expectations for the future. It isn't our job how to tell you to spend your money, but it is up to us to help you understand the pros and cons, and guide you in making the decision: Is it what you want? or what you need? The rest is extra, read all about it.
Step 4: Decide
Map out how you're getting to the next level, and how we can help make it easier.
We'll sit down and discuss what you have, what you need, and what's going to help you achieve your goals. Once a month, we'll sit down and go over any issues that were encountered, discuss how your technology is fitting your needs, and learn if there are ways to streamline efficiency